Citi Bank
Atm misuse and delivery of atm card to an unauthorised person

Hi,

My name is akriti shakya. i am an employee of I-energiser, Noida.

i had got this account opened as a salary account from the same company... i was to to receive my atm card and pin number on my mailing address.. However due to negligency of the bank, the card was handed over to an unauthorised person.. Due to which that was person has withdrawn Rs 13, 300/- from my office atm..

I have been trying to run from the bank to the compnay howewver no action has ben taken to trace that person. When i went to the bank they informed me that i had to lodge a complaint over the phone to customer care, which i did and the reference number for the same is 2208032810. i have blocked the atm card also... But the tragedy is that no action has been taken till date in regards to the same... and i would really be pleased if somene can look into the matter and help me in resolving the same for me as 13.300 is a heavy ammount for me...

thanks and regards

Akriti shakya

(akriti.shakya86@gmail.com)

(true.anirudh@gmail.com)

Company: Citi Bank
Country: India

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