Citibank
ABOUT EXECUTIVE OF CITIBANK

Loads of mails have been sent to the following e mail id: indiaservice@citicorp.com, but no reply has been done as if all are involved...

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I would like to bring into your kind attention a complaint regarging one of your employee, stating his name as ADVANI, who says he is an advocate. He states that he is speaking from Mathura Road Citi Bank office. He is calling up daily at my residence

and office for payments, although we have made payments. This person is harrassing me by calling at home and office and talks rudely with foul language. We have told the person that we have made the payment and he is still saying give the money on my table. I won't be sending the executive at your place for collections, and that person is calling at my office in every 5 mintunes, misbehaving.

On 12th. May he harrassed me continuosly from morning till afternoon, although I have told him I would pay one instalment tommorrow. He repeatedly called from Ph. No. 011-66525286 on mobile, saying you just talk with me and do not disconnect. It can be verified from the call detials of the said phone no. Although I have paid the instalment on 13th, May at about 9.30 AM to the Citi Bank executive vide receipt no.126583, he repetedly called on my mobile saying "you should have given the money to me on my table". Earlier on many times, when he rang at my residence, he would not talk with my husband. And will say he wants to talk with me only, saying " We have not given loan to you ". Is this man a perverted person? Sometimes he asks for Rs.10, 000/= and today he told me to give Rs.5000/= on his table.

A complaint was also lodged at Customer Care centre on Ph. No.0124-2542484 on 13th May evening by Mr. Satbir, but still I have not got any reply for the same.

You are requested to, please, look into the matter.

Hoping for an early reply.

With best regards

Company: Citibank
Country: India

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