Citi Bank Car Loan
Principal Outstanding not correct and penalty not correct

I have taken Car loan from Citi bank in Jun'03.

Principal outstanding is not matching as per repayment schedule. On checking with Citi bank, it was conveyed that a cheque was returned unpaid on first instance in Nov'03, hence it has impacted the principal outstanding. They have also levied penalty charges on it.

When I checked my bank statement, there is no cheque return charges applied by ABN AMRO bank. I have been paying in EMIs in time and no cheques have returned unpaid, hence I am not satisfied with Citi bank response to my grievance.

When I applied for loan, EMI was to be paid by ECS and I submitted 6 EMI cheques blank dated as security. Due to some issue ECS was honoured ABN AMRO bank and I submitted remaining EMI post dated cheques and it was confirmed that security cheques will be returned to me. On repeated follows with Citi bank, I haven't received the security cheques.

Company: Citi Bank Car Loan
Country: India

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