Citibank Credit Card
Harrassment even after full settlement and request for closure

I have closed my credit card from Citibank on August 4th. However, they started calling me during mid October telling that I am due 4000 Rs. even though I have not used the card even once. I went to Citibank personally to close the card. I was told that I have to go to Chennai to close it or I can give a letter for closure and confirm would be sent by Chennai office. I agreed to the latter. and issued the letter. No use. Now the amount stands at 5000 odd and I get a call 3 times a day and after numerous emails to most of their people there is no solace.

The telecallers say they cant help. They dont have authority to give me phone numbers of the manager or person concerned. Emails are not answered. I am at my wits end.

Anybody suggest how to deal with these rascals?

Regards

Vijay

Company: Citibank Credit Card
Country: India

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