Citibank Credit Card
Citibank's 'Customer Harassment' Department

Citibank shoud rename it's collection department to 'Customer Harassment Department'.

My Citibank card account statement is e-mailed to me by the 23th of every month. The due date falls somewhere in the 2nd or 3rd week of the next month. The call center guys start harassing me from the 25th of the month in which the statement is generated. So I get just 2 days to pay the amount??? It seems that it's their 'reminder call'. But THREE TIMES IN A DAY till the time I pay the minimum amount?

I have complained to the officials in Chennai a number of times. The calls stop for the next month or two, but the again these calls start!

I have been receiving calls from 022-66725800, 66725900, at least THREE times in a day!!!

I think Citibank feels that all the customers are patients suffering from Alzheimer's Dementia.

Customers like me should get together and approach the Consumer Grievance Court for mental harassment.

- Dhaivat Chhaya

Company: Citibank Credit Card
Country: India

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