Citibank Credit Card
Wrong Billing

Dear Sirs,

I am holder of Citibusiness Credit Card No. 4564 0700 6410 2000.

In the Statement dated 19.02.2009 as against a claim of Rs.7054.36, I had remitted Rs.6535/- being my actual due as on that date against my card usage. I had infact refused to pay the Late payament fee as well as Service Tax, but included the sum of Rs.1430.16 being the dues for the month of January (shown as previous Dues in the statement dated 19.02.2009 for which I have not received any statement from your end till February end and stopped using the Credit Card being disappointed that I am being penalised for no fault of mine. In fact if my payment details are scrutinized, I have remitted my full dues every month, eversince I awailed the Credit Card.

Now I received statement dated 21.05.2009 again claiming interest, Late payment Fee and Service tax in all totalling to Rs.1293.23 which in order to avoid any further disputes, I have paid Rs.1294/- vide cheque no.587873 dated 23.05.2009 which has since been paid by my Bankers.

I REQUEST THAT THE LATE PAYMENT FEES AND SERVICE TAXES COLLECTED TILL NOW BE REVERSED.

Please also let me know as to how I can redeem 4455 Reward Points in my favour on my card.

In the meanwhile, kindly note, I will not be using the Credit Card till such time I hear favourably from your end.

Thanking you in anticipation,

Sincerely,

Ramadurai Manian,

6-3-1201, Kundan Bagh, (Behinbd Chinmaya MIssion Compound) Begumpet, Hyderabad-500 016. A.P.

Cell: 98490 83432, Landphones: 040-23403682 / 23403468

Company: Citibank Credit Card
Country: India

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