Citibank Credit Card
UPDATION OF PAN# TO SOMEONE ELSE'S CARD

I am presently holding a Citibank Indian oil credit card# 5546XXXXX3008 in the name of sarabjeet singh kalra at the address 1c-144, Namdhari colony, Kirti Nagar, New Delhi-110015. As on date their is no such amount outstanding on my credit card and I haven't misused it or several other credit cards which presently I am holding.

Being a Manager in one of leading Bank of the industry, I am very much aware of the T&C of credit cards and it's usage. So I have never tried to mis use it as it spoils my credibility in the market. Every thing was working fine with my Citibank cc till last 5-6 months.

But from the last 5-6 months I am receiving calls from mathura road collection division that a sum of 70-80 thousand is outstanding on my credit card # 4054 5100 7491 7001 which surprisingly is not my card. I have never received this card physically and the number is also different from the card available with me.

On my further discussion with cust care executive 4 months back it came to my knowledge that above mentioned card is in the name of Mr. Sarabjeet Singh with a diff DOB, Diff address i.e. of Vaishali, Gaziabad, Diff mother's name but with a common mobile number i.e. 9810463611. On further enquiry with the executive he also informed me that transactions has been done from Gaziabad and I have been never to Gaziabad in my life.

It was also agreed by the cust care executives that this sum does not belong to me and they have confirmed that in future no calls pertaining to outstanding amt will be given to me. But from last week again I am getting calls from collection division mathura road.

After complaining to citi they come up with a reply that your contact details has been wrongly updated on the defaulter's card and also your pan no. has been updated on his credit card which same has also been sent to CIBIL.

Regards

Sarabjeet Kalra

Company: Citibank Credit Card
Country: India

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