Citibank Credit Card
Fraud on my Lost Card

Hi, I'd lost my wallet containing Citibank credt card on Jan'08& by the time the loss cud be reported & the card to be blocked, the fraudster did fraud usage of Rs.14500/-.Citibank is not ready to help in any case stating For any tranx done before card is blocked the Liabiiliity lies on Cardholder. Minimal, bank shud consider n give a patient ear n hear to customer. When asked to compare the slip signed by fraudster n my previus signed-authorised slips, no comments from them. When demanded the chg slip from Citi, the sign's are totally different. My Q is what does the vendor/merchant has while doina a tranx? Arent they supposed to chk photo/sign on card n compare the same in actuals? Inspite of repeated calls/email, no supprt from citi. Kindly advise

Company: Citibank Credit Card
Country: India

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