Citibank credit card division
Not issuing NOC EVEN AFTER FULLFILLING STRUCTERD PAYMENT CONDITIONS

I had a credit card of citibank and in june I was offered a structured payment plan by the bank which was accepted by me. Accordingly I made the payment as offered by the bank and agreed by me. The bank has promised in his offer letter that the total amount of dues in respect of my card shall stand satisfied and settled in full and final. Bank further stated that no further dues in respect of the said card shall remain payable to the bank. Bank also agreed that all legal proceedings pertaining to my card shall be withdrawn by the citibank.

Now, when I applied for loan in the state bank of India my case was rejected on the pretext that there are some dues of citibank pending against me. Whereas, as per my record I had made all the payment through cheque. From last three four weeks I have been running from pillor to post in the Delhi office of citibank but no positive response is being given by them. On the other hand no bank is giving me loan. I am unnecessary being harrassed by the bank without a fault of mine.

Company: Citibank credit card division
Country: India

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