Citibank credit cards
Processing Auto-Debit from Airtel on a Invalid and Blocked Card

Hi,

Since Jan-09, i have been facing issues with Airtel regarding incorrect bills and unable to charge them.

I had given a CitiBank First Citizen Credit Card to Airtel in Sep-08 for auto debit. After 3 months my credit card was replaced as validity was over. Airtel updates me, as your Credit Card does not match and thus Auto-Debit cannot work.

After 3 months Airtel processed a request for Auto-Debit on the old credit card which is blocked, cancelled and CitiBank processes the charge.

When spoke with Citi-Bank rep on the phone, they said that it cannot happen as this is a security breach.

Varun

91-9611103387

Company: Citibank credit cards
Country: India

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