Citibank credit cards
Torturing on telephone

Dear citibank head,

Iam a citi bank credit card customer since This is with regard to customer care telecallers from your Bangalore Branch. I have 3 credit cards from Citibank and i have not defaulted with the bank. I have been making prompt payments and some times missed due date. Now i do not have any outstanding balance of credit cards, except loan emi which i have taken against 2 credit cards. I have paid my full outstanding balance on my credit cards in May and promised myself that i will never ever use citibank credit cards. The problem with Citibank credit card is they have telecallers who call us everyday twice or thrice and remind us about our due date and tell us to do payments. It is very nice of them that they will remind us, but it should not be daily 2 - 3times and how many times i have to answer the calls and listen to the same and tell them that I will make payment on or before due date. This is very irritatting, torturing and i did not like the service. If we have missed the payment due date, then you have all the rights to call us and ask. But when we have still not missed the due date, please tell me why you guys are torturing me. I will be busy in meetings, business reviews, driving, with family, all the time i have to pick and listen to this shit. I want you to take serious action on this and make sure good customers are not tortured. I would also like to tell you that if this repeats again, i will not do any payment and will fight in court of law against this torture.

The details of the person who is calling me regularly and torturing me is given below :

Caller name: Malini

Phone no. 080 - 30070500.

Regards

Shafiq Ahmed

Company: Citibank credit cards
Country: India

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