Citi Bank home loan
Cheating & harassment

Dear Sir,

i have taken home loan from Citi bank for amount 2497440 INR, for tenure 18yrs. first they told it is of 18 yrs and ask me to sign the papers, while checking the agreement i found that it was of 20 yrs, which i refuse to sign on overwrite and requested to make fresh agreement. than they agreed to make fresh agreement and i sign the copy. When i receive the welcome letter from Citi bank, it was great surprise to me is that the tenure was for 20 yrs with same EMI what told for 18 yrs and copy of agreement also was old one with overwritten.

When I report, they send me statement from local branch for 18 yrs tenure.

Now I am confused, as no one is transparent and hidding the things. Customer care says it is for 20 yrs.

I have been cheated by the bank. Now I want justice for this and like to shift to some other bank, for this also i am not getting enough support.

they have raise the interest rate to 12.75%

They are saying i have to pay 4 % as penality, which was earlier told by their representive only 2%

How i can get justice through court for cheating and harassment, kindly guide me.

Best Regards

Gagan Agarwal

Company: Citi Bank home loan
Country: India

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