Citibank India
Atrocious Service

I have a salary account in citibank for the past 4 years. I shifted to Germany since a year and a half for my studies.

The bank never informed me that I had to maintain a minimum balance of 10000 Rs in my account and just kept deducting around 300 Rs as Service charges every month. When contacted, they claim to have sent me a letter stating the problem which I have never received. Forgetting all that, I decided to convert the remaining balance to Investment wherein I am not bound to maintain the minimum balance but again they deducted the same amount. When contacted, they stick to the reason that my balance was not enough!!!

Citibank is just robbing me of my money. It is the worst bank I have come across. It takes atleast 15 mins to talk to their citiphone officers who keep forwarding the call to other people as they are not authorised to answer my queries.

In short, it is the cheapest, un userfriendly, and the most Pathetic bank. I regret opening an account with them.

Company: Citibank India
Country: India

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