Citi bank indian oil card
Wrongly dabited for my credit card

Date:-20/03

From: Hitesh S. Thakkar

104 Mansarovar Appt.

Off M.G.Road,

Opp: Bohra Colony,

Kandivali (W)

Mumbai -400067.

To,

Citi Bank N.A

Chennai

India

Dear Sir,

Sub: - Wrongly debited my account of my credit card.

Reg: - Card No: 5546 1998 0626 0014

5546 1998 0626 0022

5546 1997 5142 8004

With Ref to above the following are the facts:-

(1) My card no 5546 1998 0626 0014 Issued by you and I had carried out various transaction and paid my due in time.

(2) I had phone call from Citibank NA and are telling various facility like online payment of different bills through citi bank and I had registered the same for my cell with “orange SI”

(3) But due to bad service in that particular period i.e tower heavy congestion I had discontinued with them and correspondently instructed yourself to cancel my standing instruction towards “Orange SI” on 2nd Jan and talk with miss pooja in Mumbai office.

(4) But I had seen in my bill that my request was not register and you had made the payment wide their statement dt 13/12 to 11/01, where as I had given my request on 02/01 but you had made the payment on 09/01.

(5) Even in your Mumbai I had talked with miss pooja and she told me that she will cancel the said card then automatically my standing instruction will get cancelled but I have to pay Rs. 100/- for replacement of my card which even you had charged in the statement period 12/01/03 to 12/02/03 and even I had paid by Ch. No 812846 dt 17/02/03 Rs 843=20

(6) Even I had mad written application dt 17th Feb to Miss Abirami and I had fax on 044-28525829 at 18=21 requesting the same.

(7) Now my new card no 5546 1998 0626 0022 statement period 13/02/03 to 12/03/03

in which you had once again debited my Account by Rs 1114=29

(8) Statement period 13/03 to 11/04/03 you had debited my card for Rs. 874=9

Afterwards Rajaram mgmt services pvt ltd had approached me that please give

me the payment and I will give you settlement receipt as soon as your payment cheque clear from your bank. So I had given the statement in which I had paid Rs. 1398 as per the statement.

Afterwards I had signed declaration form dt. 30/06 in which I had shown all facts but no out come.

Even your staff is calling from different different location and threating my staff over phone twice or thrice in a week or even several time in a day which give me mental torchure and I spoil my health and I have been detected minor blood pressure.

Under the above circumstances I request your good selves to consider this matter earnestly as grievances of consumer and instruct your Credit Card Dept not to hares customer and the same letter give it to me for my future shield.

With regards

HITESH S THAKKAR

plzz reply me within 7 days

Company: Citi bank indian oil card
Country: India

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