Citibank/ personal loan
My name appears in CIBIL as defaulter list

My name appears in CIBIL of no fault of mine. My personal Loan a/c no. is L55-PRE-2987643. The information provided to me that ECS provided to you for ICICI bank, that account doesn;t exist. Figting with customer care for one month, you people started producing my ECS for two months and again ypu fall back to same question that my ICICI account doesn;t exist. Now I came to know fro collection people when the ECS was prodices to ICICI there were insuffient Fund in it. Man I can provide you people my ICICI statement that it always had suffient amount foin my account for my Citi bank p/l. Next I got a call from customer care that they will reduce my interest rate to 11% and change the EMI amount, fine I agrred on that part. I filled up the form but it never happened.for that month it may be Feb or march. I again got call that my file never reached chennai on time so i need to make the payment of current month emi 3267/- which i did. this time i just missed to take the receipts of the payment. later i came to know that this amount was not credit to my personal emi. fine i again got a call for the payment from customer care that there is a payment due. i told the whole story what was going on and how this bank is sucking me badly. every call i received from customer care but no one came up with resolution. worst happened you people have my name in cibil.

Company: Citibank/ personal loan
Country: India

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