CitiFinance
Fraud 420 by voiding agreement with the custome

I had taken a personal loan from the above mentioned financial company of Rs. 40000/- approx 1 year back. When i was signed the copy of agreement (the photocopy i do have with me) it was clearly mention that my rate of interest will be 9% reducing balance and emi will be 1400 but during the clearence of first EMI I come to know that it was 1519 and with further discussion with the branch i came to know that it was totaly changed and became 20% flat which was unacceptable at all but still the bank manager told me that you bare of six month after that we has a top up scheme in which you will be benifited. so i wait for 6 month then i called up the CUstomer care for top up they told me you have to wait for another 2 month when i tried to contact that branch manager of citifinacial (paikpara branch) i came to know the manger had left the organisation and the branch has already been closed. Then i mail the customer care regarding the whole story and told them that stop this immediately since i was out of town for some months. Then a manager of kankurgachi branch come in to picture and tried his best to resolve it but still it was pending and i stopped paying the EMIs. They are telling if you foreclose the loan then you have to pay 36000 while i had already paid them 13000 (Approx) why shuld i pay 36000/- when the total fault is there. Please help and suggest.

Company: CitiFinance
Country: India

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