Citi Financial Consumer finance India Ltd New- Delhi
Indulging in unethical practices

This has reference to my loan account numbers 13181285, 6269580 in the name of Anil Bajaj R/o 325, Advocates enclave, sector 49-A, Chandigarh. We have cleared all your payments pertaining to the above said loan accounts. We have with us the closure letters issued by you stating that the loan stands complete. The above loans were cleared through settlement with full and final receipts from your side in regard to these loans.

I applied for a car loan from Kotak Mahindra and was shocked and surprised to know from them that my name is appearing in CIBIL and you have kept some amount outstanding against my name in CIBIL. On one hand you are giving us the full and final clearance certificates and on the other hand you are showing the outstanding of the party in CIBIL..

This is a clear breach of faith. This clearly states that you are indulging in untradeful practise and doing cheating, fraud with your customer. This means that if your customer defaults in your payments for some time due to some unforeseen circumstances and clears your amount with your settlement, you still hold the customer to ransom to pay more amount to get his name cleared from CIBIL. How can you do this. This is clear cheating and fraud.

You are requested to clear my name from CIBIL immediately, failing that i will be left with no alternative rather than to knock the doors of Honourable consumer court to get justice. The litigation charges and damages will be entirely at your risk and responsibility. Nobody can imagine that you can cheat and fraud with your customer like this. A copy of this mail will also be sent to the Reserve Bank of India for their kind intervention.

Anil Bajaj.

Chandigarh.

91 99882 94896.

Company: Citi Financial Consumer finance India Ltd New- Delhi
Country: India

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