Club Mahindra
Club Mahindra Cheats

Dear Editor: On the 7th of September I visited the Club Mahindra Outlet at CSM, NOIDA or I should say I got a call to collect free holidays vouchers of club Mahindra and I showed interest (because they offered me some attracting false commitment) in becoming a member of the Club. I was told to submit 15% of the membership Fee as Down Payment and was assured that I would get laptop as free gift for that. I made a payment of Rs.33725/- vide my credit Card on the spot. I was allotted a membership ID number of 1371733 .

However after 30 days, I didn’t get my laptop delivered, I contacted the persons [ Mr Rajiv Verma [9999882407] and Ms Neha Kaur [9910459424] ] who actually had deceived me via offering me some false commitment like cash back of Rs. 5000/- as member referral and laptop, withdrawal of membership if not satisfied etc. They didn't tell me that you can cancel the membership within 10 days from the application and this is what that i got to know after one month when i received my booklet of terms and condition.

I enquired for my laptop and all but they did not handle it in a way it should have been. i was in shock how come these people do it with me. Then I made call to customer care regarding my free laptop and cash back and they said you would get your laptop and cash back after clearance of 2 EMIs, this made me really shocked again.

I dropped mail to sanjeev.k@clubmahindra.com and kept feedback@clubmahindra.com and dilpreet.kaur@clubmahindra.com in CC where as Sanjeev is on higher post in club Mahindra. On next day I got call from Ms ISHA / Meenakshi Saxena regarding the same, they said it has been escalated to higher management and they would get this case in my favor and would deliver laptop to me ASAP and they did that.

In mean while of this all, My first EMI day had come and I made it bounced intentionally as I had a very bad experience with Rajeev and Neha or I can say Club Mahindra representatives as I neither had my laptop in my hand nor the cash back.

Isha / Minakshi asked me to pay the EMI and collect the laptop. As I wasn’t carrying that much of money with me at that time so gave them the approval of EMI amount via my credit card impression. I did this because if I don’t receive this laptop I would be in loss of Rs. 33725/- and if I agree to pay EMI amount I at least would get laptop as recovery of money which Club Mahindra Representative deceived via making false commitment to me.

However on returning home, I got to see the laptop is a defective and outdated [348 MB RAM, 75 GB HDD without Operating System ]piece of HCL company and this is what Club Mahindra have given me. I really did not have any more interest to remain the member of the club Mahindra (Where such people are working who even doesn’t have work ethic). I immediately sent mail to withdraw from the membership and effect immediately.

I requested to refund my money and take laptop back. Then i received call from Shikha Vohra Assistent manager, Club Mahindra, Delhi. She told me that they would not return my money as they have can return money only within 10 days from application and not after that. She clearly said this is not possible to refund my money. She insisted me to continue the membership, But so far i had very bad experience with Club Mahindra so i am not in mood to continue this membership. She denied to retun my money.

I seriously doubt the intentions of the officers

club mahindra has hired and the business model they have started following.

Hence want the intervention of "publishaletter" to get my refund released at the earliest. Also, the errant people should be taken to task for their negligence in causing an issue where none existed resulting in loss of valuable time and effort. You are requested to take immediate action.

Thanking you

Sanjeev

9990543744

Company: Club Mahindra
Country: India

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