Club Mahindra
Refund of money

Dated: 24th April

Dear Sir/ Madam,

This is in reference to the Club Mahindra offer which i took in Feb.

Sir, i had taken an offer from the club Mahindra in which their executive (Mr. John) said that by paying an amount of Rs.29, 978/, we will give you a package in which you are entitled for a seven days holiday at club Mahindra resort any where in India. In addition we will also give you Rs. 4000/ food vouchers plus a Sony handycam and 2nd Ac to and fro train ticket from source to destination and vice versa. After signing an agreement in which all the things which i had mentioned above were mentioned, i gave the executive a cheque of Rs approx 29, 978/.when i asked him that i am not interested in the membership, but i am only interested in the offer, the executive then further told me that when you will return form your trip, you will send me a request to cancel the membership and then its all over. But for that you have to give me some post dated cheques (PDC) so that i can process your trip. Keeping in view that i will be going for a trip in May i gave him the PDC starting from June so that when i will came back from the trip i will apply for cancelation of my membership and then my PDCs will be cancelled and i don’t have to give them any money. Then i asked him that in May only i m interested in going to the trip to Kerala. He promised me that yes he will give me the dates. After about 25 days i received a letter from club Mahindra in which it was mentioned that my ECS will start form 7th April. I immediately informed the executive that i had not applied for ECS and hence therefore i had given to you the PDC, then how the club Mahindra sent me the letter in which it is written that my ECS will start form April. I also informed the club Mahindra at their Lucknow office regarding the case that i had given the PDC to your executive and in no case should the money be withdrawn from my account under ECS, because I had not applied for any kind of ECS.. The lady at the club Mahindra (Ms Sakshi) said to me that please don’t worry, we Will take care of the same. On 10th April when i checked my account status, i found that the amount of 4858/ was deducted from my account and was credited in the account of club Mahindra. I immediately informed the executive about the withdraw of the amount, then he assured me that within two days my money will be credited back to my account. Sir till now i have called many times to their executive as well as to the head of their Member Relation department (MRD) Ms. Preeti. But they always say that give me two days, give me 3 days and so on. In the agreement form also it is clearly mentioned that I had opted for cheques and not ECS.

Sir, when i have not opted for ECS, how the, money from my account had been debited. This means that they (the Club Mahindra) had tempered the cheque, which is a case of fraud. Also how the bank (Punjab National Bank) had honored the amount when i have not give them any consent letter. Also when i asked about the dates they have to confirm me for my trip to Kerala, they said that the said dates (9-12 May at Kerala) are not available. So you have to take another destination. Initially i was promised that whatever dates you will ask and the destination, we will provide you, and after 20 days they said that the said dates and destination are not available. Sir this is a case of cheating. when i get fed up with the Club, then I decided to cancel the offer and I asked about the cancellation of my trip, they said that it will take approx one complete month for the process for refunding your money of 29, 978/.

Sir, i am highly confused that my money is blocked, i am not able to get my money of 29, 978/ and 4848/.

Sir kindly do the needful so that i can get my money back as soon as possible.

Thanking you sir,

Yours sincerely

Pooja Agarwal

Club Mahindra Membership Id no - 586600

Phone No-9839926469

Company: Club Mahindra
Country: India

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