Club Mahindra
False Advertising / statements to attract customers

On 05.06. at 1516 hrs. from 917498263060 I received the Text Message (Message :-Exclusively for U and Ur spouse A free 3 days Luxury Holiday Voucher as our priority customer. Sms & Confirm ur Name, Car & Res. Location & await a call in 2 days) I resoponded the message

and i called to collect the voucher from Club Mahindra Office situated at Metro Junction Mall Kalayan east

On 06.06.2011 at 1900 hrs. while i visited in the office alongwith my spouse to collect the voucher, I been told to receive the voucher, the condition is that i have to listen the 1 hour presentation of club mahindra.

The executive started showing us the clipings on laptop of Holiday Homes of club mahindra, He was tring to enroll our name to the club mahindra by showing us attractive packages, Lastly after 1 hour & 15 minutes talk we were agreed for the membership and we paid the down payment

Rs. 16837/- through credit card . we have signed the agreement paper and came back home, after some days i got the confirmation call, i confirmed my membership then i received the full kit of papers, membership card, id password etc. while i gone through the rules and regulations i found that some of the points are not discused and not explained to me by the executive, It was Hiddened at the time i accepted the membership

The following points are not disscussed at the time of membership

1. Executive not informed about the HSD part

2. Executive not informed that I can not use the complimentary offer in Varca goa resort

3. Executive not informed about the ASF will get revised every year...

4. Executive told that I will get the food discount upto 30 to 40% when i will visit resort... actually it is only 10%

5. Executive told that EMI was i am getting charged is interest free.

Therefore I found that i have been cheated by the executive, I contaced to the higher Executive Mr. Ajit Torte and explained my grivences and requested him to close my membership.

EMI Rs. 4293/- month are kept on hold by club mahindra, i requested the authority to close my membership and return me back the down payment since i have not been explained about the entire pacakage / scheme/ of the Club Mahindra at the time of membership

Grateful if you could do something in favour of me

Thanking you

Name: Samuel Devrao Sukhadhan

Address: E1/11 - 301&302 Deshmukh Homes Shivneri Society Ltd.

Shil Road, Near Tata Power Station, Dombivli East pin 421203

cell 9820686412

Club Mahindra Membership no./ id. 2349430

Company: Club Mahindra
Country: India
State: Maharashtra
City: Mumbai Suburban

  <     >