Club Mahindra Holidays
NON RECIEPT OF REFUND EVEN AFTER 100 DAYS

Dear Sir,

On the 9th of December I visited the Club Mahindra Outlet at Mega Mall, Gurgaon and showed interest in becoming a member of the Club. I was told to submit 15% of the membership Fee as Down Payment and was assured that I could withdraw from the membership within 10 days of paying the advance if I did not like the holiday plans. I made a payment of Rs.29161 vide my Debit Card

(ref no.42136852040103075) on the spot. I was allotted a membership ID number of 557581.However on returning home and after discussing with my family, I decided to withdraw from the membership and sent an E mail to this effect on the 11th of December (within 2 days). I spoke to and have been speaking to the Relationship Officer at Club Mahindra Delhi Office Miss Isha Adhikari regarding my refund.

I was told that the refund would be definitely released by the end of February. However even after repeated telephonic followups, the refund is still not released till today. Now I have been told to wait till the 2nd week of April and no reasons have been given. I seriously doubt the intentions of the officers concerned and hence want the intervention of this Forum to get my refund released at the earliest. Also, the errent people should be taken to task for their negligence in causing an issue where none existed resulting in loss of valuable time and effort. You are requested to take immediate action.

Thanks and regards,

Malay Banerjee

Cell no. 9810488559

Company: Club Mahindra Holidays
Country: India

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