Club Mahindra Holidays
Non refund of membership fees

Sir,

I would like to state that I joined the Club Mahindra on 17th of Feb after their sales representative breifed only the attractive areas of the product but never told about the grey area which I came to know only after I received the whole broucher from them and going through some of the complaints of other members. The grey area are like cancellation of membership within 10 days otherwise therewould be no refund then the ASF which is annualy irrespective of travel. Although I had given my concent for cancellaton in black and white they just tell me that thy have lost the application then i mailed them at the feedback@clubmahindra.com site they informed that they have received the mail on 29th of Feb. and that my request would be considered. uptill 21 days no reply. Then I mailed them again and they informed me that my request is under consideration and will take atleast 2 months but till now there is no positvie reply. Whenever I phone them they either don't pick the phone or they just tell me that it is still under consideration. I don't what they are considering about the cancellation? out of frustration I am writing and asking me to advice me how should I deal with them.

Kindly advice me. Looking forward for the reply.

Company: Club Mahindra Holidays
Country: India

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