Compaq presario v3000
DVD ROM AND LCD SCREEN

DEAR SIR,

I PURCHASED A COMPAQ PRESARIO V3000, S/N - NO. IS 2CE7214G17, P/N NO. RY301PA#ACJ. DATED JULY FROM YOUR AUTHORISED SHOP, NEHRU PLACE.

FROM JULY TO JULY I FACED LOTS OF PROBLEM IN LAPTOP. I ALSO LODGED A COMPLAINT IN UR SERVICE CENTER 3TIMES,

FIRST TIME THERE WAS A PROBLEM I FACED IN SCREEN AND DVD ROM. THERE WAS SMALL PIXELS PROBLEMS WHICH COMES IN SCREEN AND DVD ROM WAS NOT WORKING PROPERLY. SO YOU HAVE CHANGED A SCREEN AND DVD ROM.

AFTER FEW MONTHS, IN JULY 3RD OR 4TH AGAIN PROBLEM COME, AND WHEN I CAME TO UR SERVICE CENTER, THEY SAID THERE IS A PROB OF MOTHER BOARD AND ALSO DVD WAS GIVING NOISE WHILE WORKING/RUNNING, SO AGAIN THEY CHANGED THE MOTHER BOARD AND REPAIRED DVD.

NOW AGAIN WITHIN A MONTH, MY SCREEN IS LOOSED, LIKE IF YOU CLEAN BY CLOTH IT MOVES. AND SECOND PROBLEM FROM FEW DAYS IS MY DVD IS NOT WORKING.SOME TIMES IT LOCK ALSO.

NOW TELL ME WHAT SHOULD I DO. MY WARRENTY IS ALREADY END.

GIVE ME THE ADVISE, SHOULD I GO IN CONSUMER FORUM OR SHOULD I LODGED A COMPLAINT IN COURT.

I ALSO WRITTEN IN UR SERVICE CENTER THAT I AM NOT SATISFIED WITH YOUR SEVICES. COZ, WITHIN A ONE YEAR I CAME TO YOU THRICE TIMES. EVEN THEN I AM FACING THE SAME PROBLEM.WHY.??

TELL ME THE REASON?

THANKING YOU

YOURS FAITHFULLY

ASHUTOSH MISHRA

Company: Compaq presario v3000
Country: India

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