Compilation Against HSBC Credit card:
Payment not happen to my own card

To,

The Officer in charge.

HSBC Credit card department

India

Special attention to: MR Shafi

Sub:-Credit Card Number: 4476929991160539.

Hi,

My problem is like this I am a credit card holder of HSBC from last approx 2 years. As per my bill payment i made a payment on 28th March of amount 1200.00 cash through a agent and my receipt no is-0705638.when i got my next bill on 6th april my last 1200 payment was not reflecting on the bill then i gave a call to customer care also i talk with many people but nothing happened . at last i gave a complain with no-2905322242 to Miss Prashanti on monthn of April and she assured me that in your next bill it will be corrected. In month of May when got my bill still my 1200 amount was not reflecting then i got a call from Mr Shafi one of the senior officer and asked me to send the receipt through fax (04425232466). And i faxed it on 11th may. Again i after 1 week i gave a call to know my status but in reply i got that they have not received my fax and i need to send it again. So i send one more fax of my receipt on the above same no on 20th may. After that i got my June month bill and i saw same thing and there is no change on my balance and again i gave a call to customer care they keep on telling that it will be corrected in next 2 working days, 3 working days... like this. And today (23rd june) i called to Customer care MR.Chandrashekra pick the call and everything is as it is. There is no chnage on my status.

So finally i bringing this issue infront of all. And this is gain mentaly harassing and so bad service that HSBS providing.

Think for me that how much it is painful to write & to talk hours & hours on phone by wasting time & money too from last 3 painful months. So I am requesting you please do the needful ASAP.

It would be great help if you go by enclosed statement figure wise & give your honest report.

Now I want to put a case for mental harassment & for that Rs. 1, 00, 00000/-

Again MR. Shafi (who is handling my complain) please colse this issue ASAP.

Regards,

Sarmila

Company: Compilation Against HSBC Credit card:
Country: India

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