Consignment of V-SAT
WORST SERVICE STANDARDS OF XPS COURIER

My Consignment No.641961810, was booked on 07/08 from Mumbai with remarks as UGRENT to be delivered at Aurangabad. On Saturaday morning (09.08.08) at 09.30 am I contacted to XPS Waluj office regarding my consignment. There I got reply that your consignment has been reached here and you will get the same as per our comforatable. I told the staff that it is urgent consigment. But XPS office people told me if you want it urgent, hire a car, come to Waluj office and take your delivery and they told me you have to settle down octrai and other expenses at your cost. I was shocked that when at the time of booking there was specially noted its URGENT door delivery then also XPS Waluj employee Mr. Sajjan Sharma thought its now our MAAL, apan jaisa chahe waisa kar sakte hai. (It means that the consignment is ours and we will decide what to do with that consignment). I told mr Sharma that I will complaint to his head office then he replied me you are free to call anywher. He threghtened me, I will see you...! So its my request to all reader is that when you book consignment through XPS though they write URGENT but they deliver slower than normal mode. And the staff they have recruted is worst in standards.

Company: Consignment of V-SAT
Country: India

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