Cooking gas
Wrongly Charged

Sir, We have been receiving wrongly charged Bills from u for the Gas Supply. We are only two persons & cooking is only once. For hot water Geaser & Solar system is used. Still we recd. 1st bill for Rs.400/- while all other neighbourers recd it for Rs 100 & 120/- only. We are complaining from very 1st bill. But nothing is heared. Thereafter I lodged a complaint with your office which was registered & a tech.was sent to visit & check our meter. He said that the meter is defective & needs to be replaced. Since then also I have phoned for several times But only getting the ans.as they will send a person for the purpose. But still no body has come to change the defective meter & as a result we are getting wrog charged.

Your persons coming for taking Meter Reading are saying that it is not their job to report this matter to higher level. At last we had also requested to disconnect the meter/supply., which is also not done yet. At last for last five months we have not allowed any person coming for meter reading to enter the house, complaining of the abovesaid matter. They kept on sending different different person for takinng reading every month but we refused. We want the meter disconnected if not replaced for the defective one. Surprisingly yet we are getting the bill much much on higher side. It is not only a great loss to us but it also causes "Mental Torture " to us.

The bill which I recd. taday is showing the reading as 485.When we have not allowed only, to take the 'reading 'how it can be shown as such. Any fake figure is submitted, to loot us.

I am very sad to say but we do not want your connection any more & please arrange to disconnect it immediately.

As you can also imagine, though inspite of using geaser and solar heater, if we get the bill for cooking gas at around Rs.4oo/- the gas cylinder will be cheapest for us. Is not it?

I hope any responsible Authority will take care of our complaint and solve our problem or else I will have to go the Grahak Panchayat.

It is very shamefull that a family of two is getting the bill 4 times more & nobody is bothered to fix the problem.

Even instead of my filling up the form for change of name etc., the same has not given effect as yet.

My very sincere request to please help us any how.

Thanks in anticipation,

With Warm Regards,

Saroj Dhotre.

With Warm Regards

Company: Cooking gas
Country: India

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