Credit Card Big Bazar
Funds withdrawn against stolen credit card

My credit card was lost i have informed ICICI phone banking officer about the same. He asked me to make a Police comlaints (NC) & submit the relevant certificates to them. Accordinglly i did everthing & settled the stolen card matter by paying relevan amount. (the one which was spend by me). I have received ICICI representative acknowledgement against the final settlement of this issue.

After few months later I found that Ampount of Rs. 19760 has been dirctly withdrawn from my ICICI saving account.where as stolen card has the credit limit of 10000 rs . only & there was a miss use of card for amnt. of 8000 rs (called as a dissputed amnt.). After talking & emailing to Bank they have replied that Bank has got the all authorities to deal.

Anyone help me to take up this matter at higher levels.

thanx

Company: Credit Card Big Bazar
Country: India

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