Credit Card
Discrepency in statement and harrasment for payment

Dear Sir,

I have credit card from reputed company who are harrasing me for making payment and everymonth / week they send me mailers/reminder phones etc for collection, inspite my explaining them about discrepeancy in statement, where i was compelled forcefully to purchase their health policy from their sister concerned and the amount was being deducted every month, i found it difficult to pay the installments and asked them to stop the payment instead which their concern asked me that this will have to be paid about 65% of the said policy amount where i asked them reason of huge payment, they said no it is as per their guidline policy rule.

Then i said that you re-instate the same policy where i found myself in looser condition since the said amount was deducted without any information been provided to me, if you are deducting this amt where i am in total loss, till date niether their department is replying nor credit card division is replying to my several communication done last four months, instead they are sending me mailers adding on the interest, kindly advice as to what should i do?

Thanking you,

Devendra Sharma

Company: Credit Card
Country: India

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