Credit Card
Name not updated in CIBIL

I had a Citibank Credit card which i used for over 3 years.

On once occasion, Citibank disclosed my personal info to a 3rd party - to confim a purchase that i made. I sent a complaint and got an apology note. I was told that I would be sent a Gift certificate for because of the damage.

I never got the Gift certificate and when i wanted to avail my points, they were also not sent to me.

I had an ongoing complaint. However, I settled the card and have the settlement letter and NOC and the name is still listed in CIBIL.

How can i solve my query?

Company: Credit Card
Country: India

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