Credit Card
Irresponsibility

It is really becoming very boring and unacceptable when the matter comes to HDFC Credit card. My wife has applied for a GOLD Credit Card from Salt Lake, Sector - V, Kolkata branch around 1 month before.

> 3-4 days back she has got a call from HDFC. The executive was telling that the card

has been approved and will be dispatched soon.

> But yesterday when my wife has called up HDFC Credit Card helpline (22104332), they

were telling that the card has been declined for wrong address.

> Again today they are telling that the card has been declined, but reason can not be

told over phone.

Now my question is for a single card why there are so many contradicting

comments??? What has actually happened to the card and why??? If you are not able to

provide card to customers, then why are you influencing customers to apply???

And the most important thing is that this is not the first time I am facing this issue.

Long back when I had applied from the same branch, I also faced the same issue. Nobody

from the branch could help me and ultimately after a long try I had to get the card

completely in my own effort.

So is it the problem with the branch or something else??? This is not at

all acceptable that customer will continue applying for Credit Cards and all the cards

will be declined.

Company: Credit Card
Country: India

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