Credit Card
Verybal abuse

MY CREDIT CARD NO: 5176521004167872 Dear sir, I am holding your credit card for the past 5 years and using for my domestic and international trips. I am working in a corporate company as International Business Head. During the last 5 years, as you can see my repayments to the utmost financial discipline and never defaulted, as you can see from your records. Last month, due to my non-availability in india, i forget the remittance, for which i apologise. On my return on 11th of this month, I paid Rs.3000/- towards the credit card. Meanwhile, i got a telegram asking me remit payment asking me to pay to avoid card cancellation and to contact the telephone numbers given in the telegram. Today morning, when i contacted those nos (23744018), the lady who picks up the telephone (Ms. Shalini) and other lady who talked to me later (Ms. Sadhana) were not courteous and unfit to work in the customer service department of any organisation. Ms. Sadhana was so arrogant to inform me to complain to anyone and that she will face it. Is this the way you employ your staff and that too for talking to customers like me?? I want action against these ladies for their rude behaviour immediately. Kindly enlighten me your action for their behaviour with 24 hours or else i have to look for other avenues to get justice. Looking foward to your reply. with regards K.V.SUBRAMANIAN CHENNAI

Company: Credit Card
Country: India

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