Credit Card
Unjastified panalety due to poor service

This is to in form you that I am ussing hdfc credit card since last six months but my experience with hdfc is verry bad firstly there is no proper serVice to deliver statement on time i feel they used to delay to recover late payment purposely.

There is no resposible person to contact except call center. Callcenter representatives asked me to pay the purchase amt. then whatever surchases are on your statement will be reverted. But as of now after paying full purchase amt. they have not reverted it yet and also charging intrest on the same. This is there tectice to delay statement and charge excess. AFTER INTIMATION TO CALL CENTER THEY USED TO ASK FOR MINIMUM AMT. TO PAY . BUT ASPER THEM I USED TO PAY FULL AMT. EXCEPT MINIMUM DUE TO CLEAR MY DUES. Now around Rs.- is on my head to pay which is not my actual surcharge. because of there late service this is over due who will be responcible for the same. Now I am very clear on the issue if they will not provide proper solution I am not going to a single paisa. also I AM LOOKING TO GO IN CONSUMER COURT FOR THE SAME . IT IS EXPECTED SOME RESPONCIBLE PERSON WILL TAKE INIATIVE TO RESOLVE THE ISSUE.

REGARDS

LEELADHAR BAGLA

CONTACT NO. 9878998240

Company: Credit Card
Country: India

  <     >