Credit Card
Irregularities in maintaning account

I have a Sliver card from ICICI bank, i recieved my first statement which was dues on 18th Nov. Ipaid off the complete amount due on the card as per the statement at the lajpat nagar branch on 17th Nov.

When on 25th Nov i tried to use my card it got declined, i was embarassed & had to use my other card. when i checked with the customer care depatment i was informed that my card has been blocked by their backend & the same has been done due to non reciept of payment, however post me telling her that the payment has been made, she informed that the request of the same will be taken & the card will be active in 14 days.

A bank like ICICI which claims of " HUM HAI NA" & what not has behaved in an absolutely non prefessional manner post me paying my due on the same.

I have as of now requested them to cancel my card. i request an stringent action to be taken on this which is irregularity in handling funds & accounts.

Company: Credit Card
Country: India

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