Credit Card
Worst services

At the time of collecting the documents and at the time of verification I had been told no joining fee and annual fee for axis bank credit card. After receiving the credit card I did not receive any statement... I received SMS after 2 months as “'credit card got outstanding amount

But I haven’t used my card anywhere. I called Hyderabad AXIS Phone banking customer care (23418888) to find the reason. The Phone banking customer care automatic system provided the transaction details like

I got surprised .because I didn’t done any transaction. I called to AXIS bank customer care executive and I explained the transaction details which I got form the phone banking system to know reason why.

He told that my credit card was not applied for free life time card criteria. He asked me that 'from where you got the transaction details’; I answered 'from sms I got outstanding amount and from phone banking system I got detailed transaction'. He suddenly told that you are liar. I asked why you are saying like this. He told me 'I don’t want to argue with me and you are not saying truth'.

Am really fed up with axis bank. This is my first experience with any bank in India.

Time waste Bank... worst service... Bad behavior.

Company: Credit Card
Country: India

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