Credit Card
Credit Card Dispute

I had raised a dispute transaction with ICICI Bank 6 months back. Now they say it is resolved in Banks favor, but when i checked the documents i don't find the required information for which i had raised the dispute.

Now when i am trying to get in touch with ICICI Bank, no one is responding, it is almost a month gone now after that. They are charging me Late fees etc. They have taken more than their stipulated time period of 90 days for resolving the Dispute, How should i take it forward for resolution and reversal of those late charges.

Company: Credit Card
Country: India

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