Credit Card
Icici bank in connivance with collection agencies

My credit card no. 4477468644325008 d/14 July

After i defaulted on payment I requested the bank to make a settlement as per their practice. Instead on 31 oct. I recieved a cancellation of the settlement offer which was never made to me. I was not in town at that time. My father ran from pillar to post to find where to contact the credit card dept. as the bank shifted the dept.around that time. Ultimately after finding my father visited the dept. at rohni a no. of times and requested to stand by the offer. on their negative response my father sent a grievance letter to the credit card dept. In the month of Dec. the bank reffered my case to a collection agency. The agent collected Rs.9773/-on the promise that this would be full & final payment and that NOC to this effect will be issued by 2 Jan.2008. However, I kept on getting inflated bills month after month. In June the bank again reffered my case to another agency. Some Neha from the bank told that a final settlement can be reached if we could deposit another Rs 1300/- and assured the all the interest, late payment fees, overlimit charges and the service charges will be waved. My father again made the payment in order to get peace of mind. In July again a bill of more then Rs 20, 000/- was sent to us.

For a purchase of not more than Rs.7000/-on my credit card I have paid Rs.11073/- and still I am being billed for more than Rs.20, 000/-. My father is a retired person and I am still struggling and doing odd jobs for my living. Most of the times I have to depend on my father for financial needs. I am in no postion to make any undue payment further. Through this complaint I request the bank to wave all the undue amount and issue NOC to this effect. A grievance letter has already been sent to the Hyderabad office of the bank.

Company: Credit Card
Country: India

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