Credit Card
Regarding Late Payment Fees & Interest
- 08-20-2008
- 72
The Credit Card Manager,
SBI Delhi
Sub: - Regarding Late Payment Fees & Interest
Sir,
I am holding your Credit Card No. 5264685314567106 in the name of Atul
Srivastava. I am purchasing Rs. 3100/- from S.R.Sons, Kamla Nagar and
the same amount is paid by
Cheque No. 000492 for Rs. 3100/- dated 03.07.08 the same is to be debited from
my Bank on 06.07.08 but you have not credited to my credit card Account. When I
received credit card
statement on 17.07.08 it shows all dues are still pending then I talked to your
Customer Care Executive he said that the payment lying in Suspicious account
now your account is
settled and you have not pay any charges, but again when I received credit
card statement on 17.08.08 the it shows total due of Rs. 537.41 for Late
Payment I am again talked to
your customer care executive and he said you have first paid Rs. 537.41 than
they give reversal. Why should I pay Rs. 537.41 as late fees, I have already
paid full & final amount
within your mentioned time period. I regret to say that it's your mistake.
You are, therefore, requested to please correct my credit card account as soon
as possible.
Thanks,
Atul Srivastava
Company: Credit Card
Country: India