Credit Card - HDFC Bank
Unauthorised transaction

Hi

I am having a credit card of HDFC bank, during aug'08 i recd a message on my mobile that i have done a online transaction but as i had not done any transaction so immediately i blocked my card. After that when i received my statement there was some internet online transactions which were not done by me. I contacted customer care they asked me to fax the Charge Dispute Form, i faxed the same. Now after two months bank is saying that these transactions are done by me through Netsafe. But i have not done these transaction, how can i get these charges reversed on my card. Pls guide.

Prateek

Company: Credit Card - HDFC Bank
Country: India

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