CROMA Retail / HP Pavilion NB DV4-1318TU
Claiming Tata Photon Card on HP Pavilion notebook

Hi, I purchased HP Pavilion NB DV4-1318TU laptop (Sr No - CND9211WN8) on 14 August from CROMA Retail Store (Bill No - 102-309166). The Executive at the store didnt tell me about the offer i.e ON purchase of HP Pavilion Laptop the customer gets TATA Indicom Photon Card for some minimal charges. For claiming the Photon Card, Tata Indicom gallery needs the original BARCODE printed on the BOX. However since I was travelling on Bike, I didnt carry the box and put the laptop in carry case along with accessories and left the store.

Now unless and until I submit the original barcode sticker printed on the box, I cannot claim the Tata Photon Card.

Croma Executives are not helping me with this and are also not suggesting any alternatives.

I got the Original Bill / Invoice with me.

What should I do? Please suugest.

Regards

Amit Shitole

Company: CROMA Retail / HP Pavilion NB DV4-1318TU
Country: India

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