Cubane speciality chemicals pvt. ltd
Complaints about connectivity, speed & service

I brought an USB ZTE CDMA 1X MODEM 6 months before from Reliance Mobile in chandigarh. This is a post paid connection, thinking about the mobility and net connection speeds up to 144 kbps I paid Rs.3180 for this pathetic internet connection.

The average connection speed I get is less than 15 kbps. Worst case is some times I get connection speed less than 5kbps. At these speeds even simple home page of google.com fails to load. I have done all the basic trouble shooting steps to increase the internet connection. When I called Reliance Customer Care I was transferred to their technical team, which is even worst.

The tower signal shows as full strength but the connection speed is very slow this is because reliance does not offer its customers what its promise. Reliance is company that can’t be trusted.

To check the internet connection further I even took my note book where there was a reliance tower. It did not make any difference.

Reliance Technical Support is worst. So, I think Anil Ambani should be held responsible for all these.

My advice is, don’t buy Reliance USB modem.

Company: Cubane speciality chemicals pvt. ltd
Country: India

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