DELL
Non-receival of laptop

Dear sir,

I am a mba student. I have paid money to buy dell's studio-14 on sep, 2 through dd (indian bank) & i send the dd through courier. I have received a confirmation mail from "DEEPAK RANGASWAMY", the very next day. And i was assured by him that i will received my laptop within "7"days. But till now (october 1) i not yet received my laptop.

And now they (persons working in dell) are telling that they have stop the manufacture of studio-14. And now without my knowledge they have change my order to studio-15.If call to Mr. DEEPAK RANGASWAMY, i am receiving only voice msg that he is not available, from him. I have ordered it for my summer project (15 days). Now i finished it. I am going to start my 6 months project shortly. And now i want my laptop immediately. Due to "DELAY"&"CHANGING MY MODEL WITHOUT MY KNOWLEDGE" i need a compensation. As for compensation instead of studio-15 i need "XPS17", with the same configurations as i ordered studio-14.If you delay it further then i should take only legal action against you.

Company: DELL
Country: India

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