DELL
Not responding after taking money

We had ordered a lpatop from DELL, after getting confirmation from Mr. Sandeep Sr. Manager that they shall delivered laptop with in 7 days by any means. We had told them that we are shifting from amritsar to chandigarh. If you cofirm 7 day, only then we will place order. They had given 100% assurance to us. We had place ordered on 20th march. but till date (31 march), we had not received laptop. Even their representative is not responding on phone. They even did not show any cursey to call customer regatdin g delay. We had cancelled 3 times travelling tickets due to this. They put us in mental harsememt. I am worried about that they will not delivered laptop to us, as they had taken money.By tomorrow morining (1April), we are leaving for chandigarh, as my son schoolois running. I am very much worried about my money. If this is service before sale, then what will there commoitement after sale service. Kindly accelerate this thing news and medai, otherwise, they will cheat others also.

Company: DELL
Country: India

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