Dell inspiron
Exploitation of Warranty Terms
- 07-27-2009
- 321
I purchased a Dell Inspiron 2 years back and I was happy with its performance for 1 year, because of which I ordered one more Laptop for my spouse.
My problems started soon after the warranty period. My system performance slowed down drastically, battery life came down to less than 10% of its earlier performance and also the Keyboard started malfunctioning.
Now, the motherboard of the second laptop has crashed at the end of its warranty period.
The company offers extended warranty for 6000Rs. This is sheer exploitation!!! Two laptops with a life of 1 year with a combined worth of 95000!!! They are also charging 18000 for replacing the motherboard.
Didn't expect this from a company like DELL - that too with both Purchases!!
Company: Dell inspiron
Country: India