Dell/Inspiron laptop
Difference in order deleiverd

I have ordered a Dell Laptop to sales persion into Dell. He sent me quotation for dell Inspiron. The quotation was basic one so I have cutomize it and sent my configuration and My Rate to that Laptop.

I have written in the mail if you agree then call me back or mail me or reply me what would be your price for my configuration.

After 1-2 days Varun Ailawadi (Sales Person) and he agrre on Rs 36900 for my configuration after cutomization.

I asked him for cusomized quotation, he told me, don't worry I will sent you the same configuarion that you desired.

Each time on phone and mail, I always mention my configuation.

But order was received, was on the basis of quotation not my cutomized laptop.

Here below see the 2 attached quotation he sent and my cutomized laptop.

Please help me what to do if anyone.

Thanx in advance.

Pramod Rathou

Company: Dell/Inspiron laptop
Country: India

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