Dell Laptop
Dell's faulty hardwares/ faulty replacement

Since 3-4 months i'm complaining regarding the faulty DVD drive which is making noise every time when i'm using my laptop. Dell replaced the drive twice and made the situation worst. Rather reducing the noise they simply made my drive unusable. Whenever i call to support they keep me waiting till my mobile battery drain and they give commitment and wont turn up at all. I want a good laptop. i had paid 56k for this and they are acting as if they are doing any favor.

Company: Dell Laptop
Country: India

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