Dell Laptop
Replacement under warranty period

We have bought a Dell laptop about 2 and half months ago. After 5 days from the date of purchase the laptop was not working. We called the dell technical service assistant and submitted him the laptop as it was not repairable here. Now since then we are regularly making the call at the dell service centre but they are making false statements that the replacement laptop has been despatched it will be recd in a day or two. But the same thing is continuing for last one and half months. Now as we are facing serious problem due to non availbility of the laptop we request you to take action against this serious irresponsiblity of the company after selling the laptops under replacement warranty. Breach of warranty and false statements from dell customer care should be punished.

Company: Dell Laptop
Country: India

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