Dell / Laptop - Vostro 1510
Not giving the support from their customer care dept

I purchased a dell laptop dated 19 nov

After using 3-4 months its giving the problem.

The problem is once you open the laptop it show you the dell logo after that 6-7 strips (line coming in front of the scrren cutting the screen in a horizontal manner and all the led blinking)

I had a word with their customer care exec regarding this. The first thing is that it is very difficult to get in touch with their cce. If incase your call successfully diverted, they ask to do certain things which is beyond to your expectations. The cce to whom I contact asked me to send the photographs of my laptop.

The shop from where i purchase this laptop is on dated 19 nov that means the warranty is going to be end on dated 19 nov. But when i had a word with dell cce they said it was expired on 30 sept.

It is a cheated case.

I am facing this probem by the past 5-6 months.

None of their cce solved the problem.

I am totally fed up of facing this problem.

I made a very big mistake of purchaing the dell laptop just to think that it will give me an onsite support and physical warranty support.

Company: Dell / Laptop - Vostro 1510
Country: India

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