Deutsche Bank
Harassment by bank

Hi,

From past 3 days i'm continuously receiving calls from Deutsche bank offering their Credit Card. This is happening even after I have said to them that I'm not interested in their credit card. I asked them on how they got my contact number and they gave their typical answer "It's in our database".

Now as I remember neither do I have any relationship with this bank nor had I applied to this bank before. Then how come they get my personal information?

I strongly feel that one of the banks where I hold account has "leaked" this information to them.

I have decided to take this matter further. Few things I would like to have my doubts cleared are:

1. Where do I address this problem? Would the consumer forum be right place? Or do i lodge a police complaint?

2. Since they (Deutsche) have my personal information, I have every right to ask them to reveal the source of the information. Am I right in thinking so?

3. If I have sufficient information on how they got my personal details, can I take any action on the person who provided them?

Company: Deutsche Bank
Country: India

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