Deutschebank Credit Card
New Service Charges on Detsche Credit card for Existing EMI

I have availed the EMI option of 12 months tenure for my transaction on Deutsche credit card on Sep 2008. I have made the EMIs till december. From this January onwards, those people are charging me 12.9% on my interest opart of the remaing Loan Amount. When i enquired customer care, that person has told me that it is a new charge with effective from Jan. How come they can put the new charges for the existing EMI Option. If they introduce one more new charge in next couple of months, should the existing cutomer be affected with that? I would like to take the action regarding this. May i Know this procedure for making a compaint against this to RBI. IS there any RBI web site availble to registe complaint online

Company: Deutschebank Credit Card
Country: India

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