DISH T.V
HARRASSMENTAND CHEATING

DISH T.V. IS THIRD CLASS, POOREST SERVICE, THEY CHEAT THE CUSTOMERS

I regret to say that, I am facing the Setup Box problem from the last 3 months.

My Setup box was not working properly in the month of March due to the sound problem. I complaint 2-3 times at your customer care by phone but in a week there was no any response after many calls I got Your Technical Engineer Details from your customer care center i.e. Mr. Kailash Aggarwal and Mob. No. 9810148715 and landline no. 011-43073184.

I called and requested him to sort out the problem of my Setup Box.

After listening my problem he assured to me to solve this problem. After 4-5 days one man came and he collect my setup box and give me another setup box he told me that this box is o.k and after solving the problem he will return my setup box, in the meantime I can use this another setup box.

But, I was surprised to see that the Setup Box which was given by that Man was not in working condition and that box did not work for more than 10 days. In between, I call many times to explain that this Setup box is no working and we are unable to see any channel but Mr. Kailash Aggarwal told me that I will get my setup box very soon but after 2 week time i.e. on 09/05 I get my Setup box and they charged me Rs. 507/- for solving this problem and told that now the setup box is ok.

I shocked to see that, after 4-5 days the problem continues, I was surprised to see the same problem again, I contact to Mr. Aggarwal’s office and their office replied me that I have to wait for some days and if the problem is continue than they will look after. So, after 10 – 15 days they send somebody to pickup the setup box.

So, I have not received my Setup Box till now. I want to ask one question if our subscription delay only one day, you discontinue the services you have done many times with me this kind of things.

And if your customer faces problem from last 3 months you have no time to listen him. You expand lot of money on advertisement but you don’t care about the services. After this long harassment, I decided to go to Consumer Court and I will forward my complaint to leading news papers and T.V. channels.

Company: DISH T.V
Country: India

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